I GOT SAME SERVICE AS THE ONES IN REVIEW STATED. All rights reserved. An Overview of Partsgeek.com Contact Information, Partsgeek.com Customer Service Ratings & Issues. You have to get proof you sent the part and a receipt they got it. We have been offering new, OEM and aftermarket automotive parts & accessories online for sale since Parts Geek, LLC was formed in 2008. When the used part from your vehicle is returned to us, the charge is refunded to you. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day.
I'll make them pay and pay for the court costs, because these people should not be in business. These people totally screwed me on an expensive part I returned. I EMAIL THEM AND SAID ORDER AGAIN AND CAME UP. PissedConsumer579723.
Reason of review: I will ship the part back paying the freight if necessary getting a return receipt and tracking verification that it arrives. COST ME 12.95 FOR ONE CLIP AND I HAD PAY TO RETURN IT AND THAT COST ME .I DID GET A REFUND BUT DID NOT GET IT ALL BECAUSE I HAD PAY TO RETURN THE PART. Details .
Each time I write them, they ask for more information and when I give it, they ask for more.
Do not do business with this idiots or you will get e-screwed like the rest of us. The more people that use it, the better it gets.
Now they say they will "Look" for the part. If a user is under the age of 18, they should seek the help of a parent. to get money back . The help desk is another great way to seek help. grrr. The help desk has plenty of targeted tips, reminders, and suggestions that may help you make the right decision. Same thing, brake caliper, 80 dollar core charge, 23 dollars to ship back, and now a month later and no refund. If you are not happy with your order from Partsgeek.com, you can return it. They arrived promptly and fit exactly as expected. They do not answer the phone. They are telling me now that they can’t give me my 655.00 refund because they can’t verify that the part was returned. to them twice .I have all E mails regarding this transaction and correspndence. Poor customer service. The most common one is email support. That way they will get charged for the freight by visa and I can get my money back. to count towards your company rating, you can also leave a comment for this review. @Sergio61 I ordered a 200.00 AC compressor and it was the wrong part. Auto Parts Warehouse is awesome, I made an online purchase at Part geek LLC and was referred to Free Shipping for a refund of my shipping charges of 9.95. Our content is free because we may earn a commission if you purchase products after clicking ads on our website. Finally, they act like I'm not requesting an RMA, when I already got one and sent the part in. © 2004-2020 ComplaintsBoard.com.
The Parts Geek website tries to display its products in as much detail as possible. I just want to reach as many of you all complainants as possible. The Parts Geek web site is flirting with some seriously felonious practices and they need to be brought up short. The next time RockAuto does not have my part I will go to Napa or Advance and save the aggravation.. DO YOURSELF A BIG FAVOR AND DON'T BUY FROM THESE PEOPLE EVER..TRY IT FOR YOURSELF CALL THEIR PHONE FOR CUSTOMER HELP AND YOU WILL SEE WHAT WE ARE ALL COMPLAINING ABOUT BEFORE YOU BUY... @Certified Auto Turns out both had bent pulleys on them! Parts Geek - parts geek is awesome - dont believe this place, Parts Geek, LLC - I was sent the wrong part "twice", Doris A Campagna and Richard D Lauersdorf - Harasser, mocker, theft, forgery, impersonation, took communcation away from me.
YOU CAN'T CALL THEM .THEY PUT YOU ON HOLD AND THAN HANG UP. You know you can't fix STUPID, that's me..
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The Parts Geek website tries to display its products in as much detail as possible. Print the shipping label included in the email and attach to the outside of your package. Payments to Parts Geek may be completed through major credit cards in the United States. Exchange, Refund and Cancellation Policy. This is because the product you get depends on third party information.
Partsgeek.com also goes by or is associated with the names Parts Geek, Parts Geek.com, Parts Geek LLC. If you wish that your prior post be removed, submit a notarized letter. If you cannot find a conversation that addresses your needs as you would like, you may start a new conversation. I had the same problem with fuel injector returns. 799 views .
Thank You for Your Reply! Do they offer to pay shipping, nooooooooo!!! Now they want me to pay $190 return shipping on a $165 part!!! Well I guess I will just avoid all the hassle of sending my alternator back and expecting a refund wish I had read this BEFORE I got a part from them I too usually go to Auto Parts Warehouse!! Dates of transactions are 9/9, 10/9 and 11/8. The process is simple and you will be given an RMA number as soon as you submit your return ticket.
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