There are sections related to ebay, aliexpress and other internet shops. Our interview with FreestyleXtreme gives some great examples of how they use this strategy to turn negative feedback into positive while providing some social media-worthy user-generated content. First-rate service. Superfast shipping!! The item was optimum and standout!

Item was first-rate quality. Get quick answers to important questions to get you selling faster and better! ", "Delivery was exceptionally speedy. Vision Spinner 2 Specifications..Product name: Vision Spinner II, Thread 510 & eGo, Typical vape time is 3-5 hrs fully charged. Before anything else, I would combat that issue. NEGATIVE: Buying this 1999 Space lunchbox failed to fill the empty void in my life like I hoped it would. For this reason, you should only use these requests when dealing with negative feedback, rather than neutral feedback. ", "Exceptionally excellent payment. Fred, Hi there this seems good but I was looking for some examples of how to respond to negitive feedback from buyers. Exceptionally pleased." ", "Quick delivery. So did you end the listings or did ebay? And finally authentication stickers, how many do you need? Quick delivery. Item was of superb quality! Item was of splendid quality! Correspondence was splendid. I've already replied to the feedback this is the only option that eBay gives me. If you press another five times the battery will lock again*  If the item is defective I will happily replace it if you ship it back to me at your cost. Of course it's not right to simply compare those marketplaces, but 50% of ebay sellers sell the same things as on aliexpress. ", "Delivery was fantastic. Stay up to date with all the latest news in the eCommerce space, Video tours of eDesk’s products, industry insights and more, Provide five star support in a fraction of the time, Ecommerce Customer Service: Ultimate Guide (2020). A positive reputation on eBay will have a massive impact on your sales, so make sure you remove negative reviews whenever possible! This article is accurate and true to the best of the author’s knowledge. Correspondence was great. Even if you’re out of eBay revision requests, it’s still worth reaching out to customers about their experiences. In this section, you'll find examples of feedback to give buyers after selling them something on eBay. Operating Voltage3.3-4.8V.

", "Excellent packaging. I used the email address supplied to send my complaint but the email address did not exist so I got in touch with the customer service department and asked them to forward my complaint to the report section, after 6 days of attempting to get my complaint to the report section they closed the case and said the item was delivered. When you combine this with features like an SLA timer and A.I. Exceptionally first-rate payment. Quality of the wrapping was good. ", "Quality of item was great. As well as contributing towards positive reviews, a surprise in your packaging could save you from negative feedback when something goes wrong. {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. Typical vape time is 3-5 hrs fully charged. How to create a customer oriented eCommerce business, stop customer complaints before they happen. no matter what you do, some people just love to leave negative feedback. If it's true fix it. If Ebay was perfect they would not allow bad feedback until a buyer and seller have shown in messages that they tried to fix what was wrong. ", "Very quick dispatch. Received the camel today 7/22/2020 in excellent condition. If you’ve replacing a faulty product, for example. Your one-stop-shop for news, updates and information from eBay about selling on eBay. You will encounter problems with these services and they will not be handled in an acceptable manner. "Exceptionally excellent payment. Recommended. Copyright © 1995-2020 eBay Inc. All Rights Reserved. eBay still carries a reputation as an auction site, so consumers are even more influenced by seller reputation. In these situations, a customer may even send you a request to make a revision. Thanks. Even when something does go wrong, customers are less inclined to leave a bad review if you communicate clearly with them. Wait until you sell it, Buyer Don't like it,Wants you to pay to return it, Leaves you a neg, then sends you a private off ebay message saying they will remove it when you pay to return it. Swift delivery. Remarkably swift dispatch. But there are other actions you can take to improve your situation. Power indication (White 100-60%, Blue 60-30%, Orange 30-0%). The item was not delivered confirmed by eBay and stated that I needed to send a complaint to eBay and they would honour the money back guarantee but I needed to get the complaint to the report section. They will take every dollar they can and they will use that money to make more money, meanwhile you will be stuck waiting weeks to be refunded money in the event of an error (and believe me there will be a plethora of errors).

", "Immensely swift payment!

Recommended.

", "An exceptionally exceptional buyer.

The packaging was ever so nice. Exceptional packaging. Service was high-standard. ", "The item was good and first-rate! Correspondence was good. You fixed the customer’s problem. Exceptionally pleased. HE IS EXPERIENCED BECAUSE HE HAS PLENTY ON HIS OWN SITE. ", "Item sublime! I agree with the others, you have 1 neg and 1 neutral that state your selling fakes. laurelg@soertszgroup.com on January 03, 2020: I made an offer on an item for sale A counter offer was sent back which I declined as it was HIGHER than the original make a bid/ make an offer. ", "Great packaging. First-rate payment. Vision Spinner 2 Specifications..Product name: Vision Spinner II, Thread 510 & eGo, Typical vape time is 3-5 hrs fully charged. Correspondence was good. eBay will help you and remove feedback in the following cases: 1) The feedback contains inappropriate comments or violates feedback policy. ", "Very, very wonderful packaging.

If this is positive, it may win over doubtful prospects. Excellent delivery. Or they just drop ship. BTW, are vapes and e-cigs even eBay legal? Fix the problems people complain about and ensure you optimize your eBay listings so that shipping times and products are accurately described. Power indication (White 100-60%, Blue 60-30%, Orange 30-0%) *Very Important To Know: The Vision II Spinner battery has a battery power protection system. Don't raise expectations you cannot fulfill. ", "Quality of the wrapping was outstanding. Would buy from again. eBay says it limits the number of revision requests, so sellers will provide great eCommerce customer service from the moment the sales goes through, instead of focusing on fixing mistakes later on. It's almost impossible to avoid having stuff happen at SOME time in our ebay careers, so don't beat yourself up.

", "Payment was very quick. However, there is nothing instant going on here. There are two ways to remove bad reviews on eBay.

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