What was intended to be a quick morning puzzle left us a little upset. What an insult! This was during the pandemic so I couldn't make a return therefore I completed it... so disappointing! Many pieces not cut all the way through, several pieces delaminating. Stay safe with our COVID-19 guide. Copyright © 2008-2020, Puzzle Warehouse, All rights reserved. As you can see from the picture we finished our puzzle and 1 missing piece. Ceaco Disney Pixar 5-in-1 Multipack Puzzles Includes (2) 300 Piece, (2) 550 Piece, (1) 750 Piece Puzzle by Ceaco Currently unavailable. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Our only complaint, the pieces did not fit snugly together. Nobody can do a puzzle like that. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. Which should be the same pieces, but get a rule out and check, Gain trust and grow your business with customer reviews. 4.0 out of 5 stars Spoiler Alert! Had many edge pieces missing and also 3 DUPLICATE PIECES - just on the edge, so I stopped. I purchased a 2000 piece puzzle and completed it on my kitchen table with 5 pieces missing. The process couldn't be easier. Top subscription boxes – right to your door, © 1996-2020, Amazon.com, Inc. or its affiliates. One was a 2000 piece and 2 were 1500 piece puzzles. Never heard back and wasted money. Having put together numerous puzzles throughout my life I found that the construction of the above mentioned puzzle was absolutely the worst I've ever seen. Just completed a new, 2000 piece Thomas Kincaide puzzle. I would have definitely ordered more but it is so frustrating working on a 1500 piece puzzle and having pieces missing. I'm not happy, I should get a free puzzle. Mine had FOUR pieces missing. is that ok? Puzzle Warehouse recycles everything it can to save the environment and to keep costs and prices low. I just finished my puzzle and there's 2 missing pieces and a piece left over that's a duplicate of another piece. Bought the 1000 piece pride rock puzzle and "finished" it, with one piece missing. We do a puzzle every New Year's Eve and I was looking forward to choosing from the four I had ordered to do with our guests. Home of high-quality Jigsaw Puzzles. I extrapolate there would be dozens if not hundreds of missing / duplicates throughout the puzzle. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! Comment Report abuse. 25 pieces in from left side do not match. Was really enjoying putting this puzzle together only to find that an entire corner of the puzzle was missing! The 2000 piece I spent hours on, and got to the end- one missing piece. I emailed customer service on January 2nd to see what had happened and to cancel if they had not yet shipped but they did not get back to me until today with an email blaming FedEx. We bought the 12 days of Christmas puzzle and was assuming it would be fun to do a quick 100 piece puzzle every night the 12 days before a Christmas. Don't EVER buy one of these puzzles. Then for the next hour or so we crawled around our apartment looking like fiends searching for a lost puzzle piece. We have a problem with the puzzlewho started this mess. Learn how to stay safe during COVID-19 in our new guide: (I would give 0 stars if it would let me). You need to get a new mfg. Would highly recommend! Fast & Free shipping on many items! Not cool Ceaco! I see from other reviews it is a common occurrence with the Chaco brand. Proudly Made in the USA Buy Apothecary From Ceaco, 550 Pieces, Free Shipping Available | Puzzle Warehouse Stay away and do not purchase. And it was more expensive than the other puzzles available. IF your puzzle is missing a piece Ceaco is really good at replacing the puzzle BUT they need that info on that little paper as well as the UPC label info! This website has some great puzzles of 1000 pieces and more. I didn't even bother trying the 3rd puzzle. The puzzles did not ship until January 6th! Of the 12 puzzles, one had a missing piece and two duplicate pieces. Ceaco ranks 26th among Puzzles sites. I live alone, had no visitors, sweep my kitchen floor and no pieces found so I'm 100% sure this sealed plastic bag of puzzle pieces I opened was missing 5 pieces! Looking for a family puzzle because we do a lot of them together as a family, so we looked for some online. I accused the dog of eating the missing piece. It is so hard to find puzzles these days in toy stores. You’re seeing this ad based on the product’s relevance to your search query. I purchased a 2000 piece puzzle and completed it on my kitchen table with 5 pieces missing. It's actually a beautiful scene but there are three missing pieces. Did u change the way ur puzzle pieces look because I just ordered puzzles from Amazon and I've been doing puzzles for years and the ones I got the pieces are totally different. How does that happen? We use cookies for analytics, personalization, and ads. We got some of our old favorite movies like the Wizard of Oz. Monsters is one of dozens of beautiful Disney Panoramic Collection 700 piece puzzles available Great for Family nights, Gifts, Holiday gatherings, Disney collectors and more. This company responds to reviews on average within 2 days. I thought I was missing pieces to my first puzzle, but later found them and completed the puzzle. Puzzle was new and completely sealed, and thankfully I was able to exchange it for a new unopened puzzle, and guess what? I am not going to send customer service the barcode to my purchase to get the same exact problem. I emailed their customer service, they send they would send 2 new puzzles. Now I read that many others have had a puzzle from this company with a missing piece. Ceaco has a consumer rating of 2.06 stars from 38 reviews indicating that most customers are generally dissatisfied with their purchases. We were working a ton of puzzles during our Coronavirus quarantine and this really put more of a damper on an already stressful situation. We’re in this together! Puzzle will be trashed if pieces do not fit together! I ordered four puzzles on 12/21 and expected them to ship immediately. High-quality, innovative and challenging jigsaw puzzle from Ceaco, Puzzling millions since 1987! Learn how to stay safe during COVID-19 in our new guide: We opened a brand new Ceaco puzzle snd started separating the border, Just completed a new, 2000 piece Thomas Kincaide, It is so hard to find puzzles these days in toy stores, Missing pieces on multiple puzzles, disappointing. Thought customer lost them. Helpful. I can't look at the box because part of picture is cut off. Either make a bigger box or make the picture smaller. All the pictures were really nice. Layers of backing peeled off too. We have had to put several layers of puzzle glue on the puzzle to get the pieces to stay together. Will stay away from them. The puzzle my husband and I purchased is decent. Amazon reviews had stated pieces missing. Or find a new binding process. In order to add to or manage your existing wish list, you must have an account. I did when I bought a puzzle with missing pieces. How is someone in the puzzle business that can't get the most basic quality control correct? Read more. what are you going to do about it? That's just not fair. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. There are no reviews yet for this product - Be The First! Just finished 750 peice mushroom puzzle and a piece is missing. The best part of having a wish list is sharing it with others. Why? I have never reviewed a puzzle in my 56 years of life, but this was beyond frustrating! Never buy again. If not, click the create account button. MISSING PIECES! We’re in this together! I just completed my second puzzle, and all the pieces were there. Very disappointed: (. I have never had that happen before. You can try emailing these asshats with a pic of the UPC code your address and phone number. It seems like everyone only sells videogames nowadays. If you already do, please login now. The puzzle came with lots of puzzle dust, cut strips and misc debris. I am meticulous about keeping track of pieces. Thank you for submitting your user survey! Where is the quality control? Expand your options of fun home activities with the largest online selection at eBay.com. Please allow up to one week for surveys to be added. I went through the garbage and all my clothes looking for the missing piece. I will select Buffalo puzzles next time... As you can tell from the photo they are definitely the wrong pieces. 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After thoroughly crawling throughout our apartment we have concluded that this piece was never in the box. Customer service for your company is disgraceful. To find more information about reviews and trust on Sitejabber.com please visit. Got just about to the end and realized there were 4 missing pieces... very unhappy. The 1500 piece was missing multiple pieces. Several pieces became delaminated from the picture portion of the piece and the card backing leaving the puzzle incomplete with pieces falling apart. Hope this helps you with future customers and their satisfaction. It's like they cut the pieces for many puzzles, allow them to mix together and just shove them into random boxes. Not only did I enjoy the 750 disney puzzle, but when I lost my puzzle printout, they gladly sent me a replacement and didn't even charge me for it. Please fill out the employment form or send your resume to career@pw.com. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. I bet You are missing a piece, should measure the same. The quality was great and it was a beautiful, challenging puzzle. A few months later I received only 1 replacement puzzle, and it was one I already owned. We are hiring! Enter your email address to get notified when this item comes back in stock. It was a beautiful puzzle but worthless if you don't have all the pieces. I'm about to start a third one. American Made? Many pieces were stuck together... not like it had been worked before, but in that they had not been completely through to separate it. We did not have any missing pieces, and the puzzle is ocean themed and beautiful. Two others had a missing piece. I had asked for specific ones if the one I had originally bought were sold out, since I own so many puzzles. I was very disappointed when I finished my puzzle because a piece was missing, and I just bought it! the top & bottom edge does not match. I ordered 3 puzzles from their website to do while being stuck in the house. There's a problem loading this menu right now.

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